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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kari Yeamans

December 19, 2025

5  out of  5
rating by Kari Yeamans
"Jamie, Gavin and the rest of the team are amazing. Any time I’ve called or emailed I am able to speak with someone and get immediate answers or contacted the same day. Everyone is very knowledgeable about both home and auto policies and worked with us to save money while still having adequate coverage to suit our needs. Highly recommend."
We responded:
"Thank you, Kari! I'm happy to hear that our team has been able to assist you promptly and effectively. It's great to know that we could help you find the right coverage while saving money. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
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ZeErica Duncan

December 19, 2025

5  out of  5
rating by ZeErica Duncan
"Gavin went above and beyond to get me my quote. He was amazing! Thanks again Gavin"
We responded:
"ZeErica, thank you for your wonderful feedback! I'm delighted to hear that Gavin provided exceptional service and helped with your quote. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Matt Pederson

December 5, 2025

5  out of  5
rating by Matt Pederson
"The absolute best customer service i have ever received. Gavin has helped me save so much money by switching every insurance policy i have. Super friendly and genuinely cares. Such a refreshing experience after dealing with robots at every other company."
We responded:
"Matt, thank you for your fantastic review! I'm happy to hear that Gavin provided such exceptional service and helped you save money. It's wonderful to know you had a refreshing experience with us. If you need anything else, feel free to reach out!"
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Fayrene Brown

December 4, 2025

5  out of  5
rating by Fayrene Brown
"Dayton McCauley helped me find the security and price I needed. He was so helpful but professional."
We responded:
"Thank you, Fayrene! I'm glad Dayton could assist you in finding the right coverage and price. We appreciate your feedback and are always here to help with any of your insurance needs. If there's anything else we can do for you, just let us know!"
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Cryptic_Triangle

December 3, 2025

5  out of  5
rating by Cryptic_Triangle
"Any time I have called the office somebody has answered promptly and been very helpful. Gavin was my agent and absolutely amazing! Nice guy, super helpful, gives additional details others may not, and always willing to help with any questions."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that our office has been prompt and helpful whenever you've called. Gavin is indeed a valuable part of our team, and I'm glad he provided you with the detailed assistance you needed. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ruth Jaime

December 3, 2025

5  out of  5
rating by Ruth Jaime
"Brianna was so nice and patient with me …. She help me more that what I spect … so professional….. and make everything too east for me … thank you so much"
We responded:
"Thank you, Ruth! I'm really happy to hear about your positive experience with Brianna. She is indeed a valuable part of our team, and I'm glad she could assist you so effectively. If there's anything else you need, feel free to reach out!"
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raja ramanathan

December 1, 2025

5  out of  5
rating by raja ramanathan
"The agent explained everything to me very patiently and informatively, and helped me a lot"
We responded:
"Thank you, Raja, for your kind words! I'm glad we could assist you and provide the information you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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khya shiva

November 29, 2025

5  out of  5
rating by khya shiva
"Brianna Farni has been amazing throughout my entire insurance process.She took the time to explain everything clearly and answered all my questions with patience and made the whole experience smooth and stress-free. It felt like she genuinely cared about helping me get the best coverage. I am really happy with the service and highly recommend Bri for anyone looking for reliable and supportive insurance guidance. thank you state farm and team."
We responded:
"Thank you, Khya, for your wonderful feedback! I'm delighted to hear that Brianna provided such supportive and clear guidance throughout your insurance process. Our team is committed to making sure you have a smooth and stress-free experience. If you ever need further assistance or have more questions, feel free to reach out. Thanks for choosing us!"
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aura blue

November 21, 2025

5  out of  5
rating by aura blue
"Gavin was awesome and very helpful in making sure I got the best value and all my questions addressed! He showed compassion towards me, so I felt I wasn't just a number or anything. Highly recommend because of the care, connection, and fast response time!!"
We responded:
"Thank you, Aura Blue! I'm happy to hear that Gavin provided such helpful and compassionate service. It's wonderful to know you felt valued and well-informed. We truly appreciate your recommendation and are here for any future needs or questions you might have. Let us know if there's anything else we can assist with!"
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Johnetta Harris

November 18, 2025

5  out of  5
rating by Johnetta Harris
"My experience with Gavin at State Farm was great. He was kind, patient, understanding, very professional and knowledgeable. He went over and broke down the full coverage policy and customized a more affordable premium for me. Thank you Gavin."
We responded:
"Thank you, Johnetta! I'm happy to hear about your positive experience with Gavin. It's wonderful that he was able to provide a detailed explanation and tailor a policy to fit your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Azih Shalabi

November 18, 2025

5  out of  5
rating by Azih Shalabi
"I’ve had State Farm for a year now and honestly best choice I made! I have worked with Gavin from the beginning and he’s extremely helpful and answers my questions and requests in a timely manner. Highly recommend great team"
We responded:
"Azih, thank you for your fantastic feedback! I'm happy to know that Gavin has been so helpful and responsive to your needs. We appreciate your recommendation and are glad to have you as part of our State Farm family. If you ever need anything else, feel free to reach out!"
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Melodie Simington

November 13, 2025

5  out of  5
rating by Melodie Simington
"I got a quote less than 10 minutes and State Farm saved me $125 a month. I’m excited and pleased and I have more items covered. I’m telling all my family and friends."
We responded:
"Thank you, Melodie! I'm happy to hear that you received a quick quote and are saving money each month. It's wonderful that you have more coverage now. We appreciate you sharing your experience with your family and friends. Let us know if there's anything else we can assist you with!"
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Teri H

October 17, 2025

5  out of  5
rating by Teri H
"Wow! As in the best kind of wow. Jennifer, my account rep, is helpful, patient, kind, and thorough. She is the reason I chose this State Farm office to sign my new homeowners and auto policies with. Jennifer must have handled five, or six phone calls with me, answering many of the same questions as if they were the first time I asked them. Each time we spoke she was as great to interact with as you could ever want, and her follow-up calls were helpful, not pushy. Because of Jennifer, I am thrilled to be back with State Farm. I know I am backed by proven protection when I need it."
We responded:
"Thank you, Teri! I'm so happy to hear about your positive experience with Jennifer. Her dedication and patience truly make a difference, and I'm glad she could assist you so effectively. We're delighted to have you back with State Farm and are committed to providing you with the protection you need. Let us know if there's anything else we can do for you!"
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Daniel Avila

October 16, 2025

5  out of  5
rating by Daniel Avila
"Jenny was an absolute pleasure to work with. She helped us get an auto insurance quote for my father and even found us a premium that saved us about $2,000 on our home insurance. But beyond the great value State Farm offered, what really stood out was Jenny herself. She was incredibly kind, patient, and thorough—taking the time to answer every question and explain everything clearly. Jenny carefully compared our existing policies "apples to apples" and helped us understand exactly how State Farm could offer better coverage and value. What impressed us most was her willingness to go the extra mile. She guided us through the entire process with such professionalism and warmth that it made what could have been a stressful experience genuinely pleasant. Jenny's kindness and care truly reflect her character, and were very grateful for both the service she provided and the way she carried herself throughout. Highly recommend working with her! Thanks, Jenny!"
We responded:
"Thank you, Daniel, for sharing your experience! I'm delighted to hear how Jenny made such a positive impact on your insurance journey. Her dedication to providing thorough and dedicated service is something we truly value in our office. We appreciate your recommendation and are always here to assist with any other needs. Let us know if there's anything else we can do for you!"
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galva777tx

October 14, 2025

5  out of  5
rating by galva777tx
"Gavin Cowan was very professional and expedient. 👍🏽👍🏽"
We responded:
"Thank you! I'm happy to hear that Gavin provided you with professional and quick service. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Elena Power

Elena Power

October 10, 2025

5  out of  5
rating by Elena Power
"Very efficient, everything was well explained. Very pleasant manner"
We responded:
"Thank you, Elena! I'm happy to know you found our service efficient and the explanations clear. It's wonderful to hear you had a pleasant experience with us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Margaret Ezulike

October 9, 2025

5  out of  5
rating by Margaret Ezulike
"The rep Gavin was understanding and explained everything to me"
We responded:
"Thank you, Margaret! I'm glad to hear that Gavin was able to provide clear explanations and understanding during your experience. We appreciate your feedback and are always here to help with any questions you might have. Let us know if there's anything else we can assist with!"
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Dhruvin Shah

October 6, 2025

5  out of  5
rating by Dhruvin Shah
"I worked with Gavin Cowan and helped me out to get amazing policy for my vehicle."
We responded:
"Thank you, Dhruvin! I'm happy to hear that Gavin was able to assist you in finding a great policy for your vehicle. We appreciate your feedback and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Sharon Bennett

October 6, 2025

5  out of  5
rating by Sharon Bennett
"We got renters insurance and insurance for van. We saved money! Thank you Jamie!"
We responded:
"Thank you, Sharon! I'm happy to hear that you were able to save money with your insurance. Our team is always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Abylene Hernandez

September 25, 2025

5  out of  5
rating by Abylene Hernandez
"Amazing service, especially from Jennifer!👍👍"
We responded:
"Thank you, Abylene! I'm happy to hear you received amazing service from Jennifer. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Austin Morrison

September 25, 2025

5  out of  5
rating by Austin Morrison
"Totally recommend this office!!! Amazing customer service and amazing people"
We responded:
"Austin, thank you for your fantastic review! I'm happy to hear that you had such a positive experience with our office. We’re always here to provide amazing service whenever you need us. Let us know if we can help with anything else!"
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Pranit Singh

September 24, 2025

1  out of  5
rating by Pranit Singh
"Stay away from this agency, I previously used to be a customer of theirs before I switched due to lack of good customer service and follow-ups to my questions/concerns. When I initially tried to sign up, experienced great difficulty trying to get a hold of someone and getting a callback which should've been a red flag for me."
We responded:
"Thank you for sharing your feedback, Pranit. I'm genuinely sorry to hear about your experience with our office. We strive to provide excellent service, and it's concerning to learn that we fell short in your case. I would appreciate the opportunity to discuss this further and address any unresolved issues. Please feel free to reach out to our office directly. Your feedback is important to us, and we’re committed to improving. "
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shane morgan

September 4, 2025

5  out of  5
rating by shane morgan
"I had a great experience with Jenny. She was extremely helpful, detailed, made suggestions and very knowledgeable about the different policies that fit my individual needs. Jenny has check in with me over the past year or so about possibly saving me money on policies but it’s never worked out for me. Luckily, this time she was able to offer me a policy that saved me $1029.00 per year. I’m extremely happy with Jenny’s customer service and patience due to my busy schedule. Thank you so much!"
We responded:
"Thank you, Shane, for sharing your experience! I'm glad to hear that Jenny was able to assist you so effectively and find a policy that offers significant savings. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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John Jones

September 2, 2025

5  out of  5
rating by John Jones
"I finally found an agent that answer all my questions, all my concerns, and even when I didn't get full understanding she went over each policy-term and coverage step by step. I thought I was going pay more but she actually got me 200.00 almost 300.00 less than what I was paying. Very honest and reliable so far so good. I usually state farm gets a bad rep but I believe this agent go above and beyond her customers."
We responded:
"Thank you, John! I'm happy to know that you found the explanations and service helpful. It's great to hear that we could help you save on your policy. Your trust means a lot, and I'm here to assist with any questions or needs you might have. Let us know if there's anything else we can do for you!"
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sonya coburn

August 25, 2025

5  out of  5
rating by sonya coburn
"Amazing customer service and support. I am very happy with Jamie Detten, my Stare Farm representative is patient and kind."
We responded:
"Thank you, Sonya! I'm so glad to hear that you're happy with the service and support from our team. It's wonderful to know that the patience and kindness shown have made a positive impact. If you ever need anything else, feel free to reach out!"