State Farm® Insurance Agent Jamie Detten
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erik Moreno
June 16, 2026
"It was a great experience to have Kennedy assist me , with my policy. She was fast helpful and very supportive. I wish all the insurance agents were like her . Thank you once again for your service ."
Gisele Bonini
June 16, 2026
"Professional, helpful and quick on her feet. Really good service. Thank you Kennedy you are awsome."
athina thomas
June 15, 2026
"Gavin Cowan from was absolutely amazing, very kind and very polite, always answered all my questions and was very prompt with the call-backs. The main reason I chose to go ahead with state farm was that I was convinced that customer service would be great."
"Gavin is indeed a valuable member of our team, and I'm glad he could assist you so effectively. It's wonderful to know that his kindness and prompt responses made a positive impact on your decision. We always strive to provide excellent customer service, and your feedback reinforces our commitment. If you have any further questions or need assistance, feel free to reach out anytime. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Margaret Ezulike
June 15, 2026
"The rep Gavin was understanding and explained everything to me"
"Thank you, Margaret! I'm glad to hear that Gavin was able to provide clear explanations and understanding during your experience. We appreciate your feedback and are always here to help with any questions you might have. Let us know if there's anything else we can assist with!"
Weldon Hargrow
June 9, 2026
"I would like to thank Kennedy for her assistance with my claim, she was very nice, and very helpful thanks for Kennedy."
Bill Brunken
June 8, 2026
"I’ve had to make a few adjustments to my policies, wasn’t sure how or where to start! One phone call and they totally handled everything for me with”smiling” voices!!!🤪"
Saiko
June 5, 2026
"This State Farm has insane quotes. I have both home and auto insurance with them. I have quoted with many other agents too. As soon as they heard my auto quote from here they straight up telling me that’s too good for them to even try to compete. Kennedy has helped me recently switching my insurance to a different car. She was very friendly and helpful and got everything taken care of very quickly. I would recommend this State Farm to everyone I know."
John Muirhead
June 4, 2026
"Kennedy was great to deal with this morning and Jamie and crew are awesome to work with."
RoseAnne Langevin
June 3, 2026
"Kennedy was so sweet. She got me on the right track with access to my online account. Was a pleasure having her help me."
Noreen Lodhi
June 3, 2026
"Idk why this office thinks it’s ok to spam call people on the do not call registry. If someone doesn’t answer, don’t call them again. I’m tempted to report them so they get fined for calling me."
Fayrene Brown
June 2, 2026
"Today I spoke to Kennedy and she was so helpful and so pleasant to talk to. She took care of my problem swiftly which exhibited her knowledge and expertise. Again, her attitude was so delightful it made the call a joy. Great job!"
"Thank you, Fayrene! I'm glad Dayton could assist you in finding the right coverage and price. We appreciate your feedback and are always here to help with any of your insurance needs. If there's anything else we can do for you, just let us know!"
Dotan Dor
June 2, 2026
"Kennedy was able to help me out quickly and I enjoyed speaking with me her , great lady person great servise"
Lisa Lambert
June 2, 2026
"Kennedy quickly helped me with my inquiry and was very friendly and helpful. She also double checked with other sources to confirm my car was roadside ready and for my peace of mind. Thanks, Kennedy!"
Ashok Kumar
June 2, 2026
"Kennedy at Jamie Detton's SF office is wonderful to work with! She was extremely helpful in coordinating a new vehicle policy for a relative, diligent in her follow ups, and made sure to explain all the details after thoroughly investigating my questions. And she is very friendly to boot!"
J L
May 26, 2026
"Whenever I’ve needed assistance at Jamie Detten’s State Farm Insurance office, I’ve encountered nothing but exceptional customer service. Today, I would like to especially thank Gavin. He answered all my questions and concerns, and reassured me that the request I made for my homeowners policy would be taken care of immediately. This is late in coming, but I also want to thank Jamie Detten for her help with our auto insurance claim last year. Her quick response to my frustration and concerns got my claim reassigned to another claim specialist, and everything went smoothly from there. Thanks again to everyone!"
Anuradha Krishnan
May 26, 2026
"I changed my old car to a new one, and Kennedy helped me update my insurance and get a great deal. It was fast and easy!Thank you so much"
Lillian Gomez
May 21, 2026
"The staff is absolutely amazing. Very professional and easy to speak with. They also helped with renter's ins. Stephanie was extremely patience with me I had a lot of questions. I had to call the office again (I think it was the 4th time) and Jamie answered the phone, and she was so sweet and willing to help me. The staff goes beyond the call of duty to help you. I'm so very pleased and grateful. THANKS"
Jesse Castaneda
May 13, 2026
"Kennedy was a big help and answered all my question with perfectly and made it clear"
Jodeci Ingram
May 12, 2026
"Above and beyond, every request I ask she delivered. Wish I could give more stars."
Amreen Fatima
May 12, 2026
"Best person for ever ❤️"
John Zipko
May 12, 2026
"This office was no help at all. I had issues with their App and everything only goes through the State Farm App. After your initial setup, all you are is a payment. I cancelled my policy 12 days ago. I got a cancellation message in the mail 2 days later. However, still no sign of my refund check. This was the worst insurance experience I’ve ever had."
jesse alaniz
May 8, 2026
"Kennedy was very professional and friendly and explained everything and made me fill comfortable talking to her."
Robin Shaffer
May 7, 2026
"Great customer service! I had an accident and my car couldn’t be fixed so it was a total loss and also my fault. I was so anxious and worried how I would be treated having had a very bad experience some years ago with another company. When I called the office for help, Kennedy stepped in and moved things along, made sure I was talking to the right people, and was so considerate. I don’t write reviews very often but great insurance agents should be acknowledged. I recommend them 100%!!!"
Julia Red
May 4, 2026
"Kennedy truly provided us a great in-depth service. Thank you!"
Dave Anderson
May 4, 2026
"Kennedy was very helpful in making our auto insurance adjustment. Thank you!"